Contact Us

Office Hours

Our regular office hours are Monday through Friday from 8:00 a.m. to 5:00 p.m.

Medical Emergencies

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Spectrum Home Health Agency, and they will contact us.

After Hours Urgent Medical Needs

If you have an urgent medical need and need to talk to our healthcare providers after our regular hours, please call our office at (256) 539-4457. A doctor is on-call 24 hours a day. Your call will be returned promptly.

Insurance / Payment / Billing

At Spectrum Home Health Agency, we accept Medicare and most major insurance plans. Please contact your insurance company or you may call our office at (256) 539-4457 to find out if we accept your plan.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa®, MasterCard®, Discover®, and American Express®.

Referrals

If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit.

Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.

Prescription Requests

Prescriptions and refills for established patients of Spectrum Home Health Agency are routinely issued during our regular office hours (see above). You can make your request by calling our office at (256) 539-4457.

Refills are generally not issued during the evenings, weekends, or holidays, as providers may not have access to all your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.